At Florist Cranham, our mission is to provide beautiful flowers and arrangements while ensuring that every member of the Cranham community has equal access to our services. We recognise the diversity of our customers and believe that everyone should enjoy a seamless, enjoyable online shopping experience regardless of ability or technology. This Accessibility Statement outlines the steps we have taken to make Florist Cranham accessible for all.
Florist Cranham is dedicated to following the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised guidelines help us provide content that is more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Our ongoing efforts involve regular audits, improvements, and staff training to maintain and enhance these standards on our website.
We have designed our online flower shop with features that support ease of use and inclusivity. Our platform offers high contrast design to enhance readability for users with low vision or color blindness. All essential information is presented in clear, easy-to-read text, and images are complimented by descriptive alternative text. Buttons and navigation elements are structured for keyboard access, enabling users who rely on keyboard navigation or assistive technology to browse and place orders confidently.
Florist Cranham’s website is developed using semantic HTML and ARIA labels to ensure smooth compatibility with a broad range of screen readers. We strive to provide clear heading structures, form labels, and navigation cues so that customers who use screen readers can easily understand, interact with, and complete their flower orders online. Our continuous testing process includes popular screen readers to optimise the digital flower ordering process for everyone in Cranham.
Accessibility goes beyond compliance—it is about community. We believe that every customer in Cranham should feel welcome and empowered to use our online florist services. Our accessible approach enables customers with a variety of needs to browse products, select arrangements, and place orders with ease and independence. As we grow, we remain committed to inclusivity and regularly seek out feedback to understand and address any barriers that might arise.
Your feedback is important to us. If you encounter any difficulties using Florist Cranham’s website or have suggestions for how we can enhance accessibility further, please do not hesitate to reach out. We are committed to addressing accessibility issues quickly and thoughtfully. Our team is available to assist you in placing orders or answering any questions about our accessibility features. By listening to our customers, we ensure Florist Cranham remains a truly accessible option for everyone in Cranham.
Florist Cranham is dedicated to ongoing improvements in accessibility. We regularly review our website and processes to identify opportunities for enhancement. Our commitment is to guarantee that, as technology and standards evolve, so too does our capability to serve every member of our community equally. Thank you for choosing Florist Cranham and supporting our mission to make beautiful flowers accessible to all.
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